A Dial Plan (Cisco or Yealink) or Digitmap (Polycom) specifies how to interpret digit sequences dialed by the user, as well as how to convert the sequences into an outbound dial string.  Albeit rare, customers configuring Cisco, Polycom, or Yealink devices, under the Anyphone BYOP method will require specific information in Dial Plan for them to successfully dial an extension number from their device.

Important: For the best experience, use devices identified as supported under the Enhanced BYOP feature.  A reasonable effort will be made to work with any SIP-enabled device within the confines of the AnyPhone BYOP feature, however, these devices have not been certified on the Intermedia Unite network and no guarantees are provided that all voice features will function correctly, or that the device will function at all.

To see if your device is supported by Enhanced BYOP or Anyphone BYOP, please check our article on Supported / Unsupported Devices

Polycom:


The last value of Digitmap field depends on the length of the extension number on the phone:

  • For 3-digit extension: *xxx*[0-1].
  • For 4-digit extension: *xxxx*[0-1].
  • For 5-digit extension: *xxxxx*[0-1].
  • For 6-digit extension: *xxxxxx*[0-1].

Yealink:


The values of Index 4 and 5 above depend on the length of the extension number on the phone:

  • For 3-digit extension:
    • Index 4: [2-8]11
    • Index 5: *xxx*[0-1]
  • For 4-digit extension:
    • Index 4: *xxxx*[0-1]
  • For 5-digit extension:
    • Index 5: *xxxxx*[0-1]
  • For 6-digit extension:
    • Index 6: *xxxxxx*[0-1]

Cisco:

The last two values of Dial Plan field depend on the length of the extension number on the phone:

  • For 3-digit extension: xxx|*xxx*[0-1]
  • For 4-digit extension: xxxx|*xxxx*[0-1]
  • For 5-digit extension: xxxxx|*xxxxx*[0-1]
  • For 6-digit extension: xxxxxx|*xxxxxx*[0-1]