March 25, 2019 - Intermedia Unite Desktop App Update

  • Receptionist View - receptionists and administrative assistants now have the ability to view the availability of everyone in their organization, perform blind transfers, warm transfers, and transfers to voicemail. This feature is only available on the Intermedia Unite desktop app. Read the Knowledge Base article on Receptionist View for more information
  • Chat Attachments - share images, videos, documents and more in individual and team chat. This feature is available across Intermedia Unite desktop and mobile apps. Read the Knowledge Base article on Attachments for more information
  • Lots of under-the-hood improvements

March 25, 2019 - New Tool for Provisioning Multiple Intermedia Unite Users


Account Administrators can now create and provision up to 1,000 users at a time using our new Intermedia Unite User Import tool.

Read the Knowledge Base article How Do I Create And Manage Intermedia Unite Users? for more information.

February 27, 2019 - Intermedia Unite Desktop App Update

  • Group chat search – users can search for group chats by the name of a group chat or a group chat member. Read the Knowledge Base article on Group Chats for more information
  • Upload profile picture - users can change their profile photo from Intermedia Unite Desktop - choose jpg or png file, crop, scale and upload it. Read the Knowledge Base article on Upload Profile Picture for more information
    Note: this feature can be disabled by the account administrator from HostPilot
  • Chat sound notification – Intermedia Unite will play the ting sound when a new chat message arrives
  • Call waiting notifications - call waiting for sound notification is more subtle
  • DTMF sounds - DTMF sounds in the dial pad are now supported
  • External callers with CNAM - the display of external number and Caller ID have been refactored to make it easier to recognize who is calling
  • Operating System Do not Disturb status support - the Do not Disturb operating system status is now supported for Windows 10 and macOS Sierra
  • Away status - the Away status is now set after 3 minutes of idling
  • Update notifications - if an update is available, users will receive an in-app notification
  • In a Meeting presence status – when users host or join an Intermedia AnyMeeting session, their presence is set to In a Meeting. Read the Knowledge Base article on Presence status for more information
  • Screen Sharing presence status – when a user shares their screen in an Intermedia AnyMeeting session, their presence is set to Screen Sharing and all pop-up notifications are disabled until they stop sharing. Read the Knowledge Base article on Presence status for more information
  • Auto dial-in - User automatically connects to the meeting that they attend from Intermedia Unite
  • Lots of under-the-hood improvements

December 12, 2018 - Corporate Directory: Support for Active Directory (LDAP) Search to Intermedia Unite Desk Phones

December 7, 2018 - Ringback tone for Hunt Groups and Auto Attendant

November 15, 2018 - Intermedia Unite 2.0 release

October 9, 2018 - importing multiple users in Intermedia Unite

October 9, 2018 – new Voicemail settings page

October 9, 2018 – default Operator number

August 27, 2018 - PBX improvements

August 20, 2018 - Voicemail Box

August 1, 2018 - Silent Mode, Siri integration and Call Park for Intermedia Unite Mobile

June 29, 2018 - use the Lock feature to prevent new attendees from joining a meeting

June 21, 2018 - the Intermedia Unite Desktop Application now includes softphone capabilities

May 24, 2018 - 3 new Programmable line key types have been added

May 22, 2018 - virtual extensions provide the ability to create an extension and forward it to any phone number


Read the Knowledge Base article on Getting Started With Intermedia Unite to learn more.