This article gives an overview on how to pay the balance with a one-time credit card charge if a failed payment was processed.

Important: This option will not change your payment method and won’t save the used credit card on your account.

From HostPilot, go to Account > Balance & Billing Documents.

For invoice payment you will see the following notification with a link to pay the balance now page:

Invoice payment

Use the link to navigate to a one-time payment page. Fill out credit card information and hit Charge credit card.

One-time credit card payment

If you're using credit card payment you will see the notification with a link as well.

Credit card payment

Use Click here link to pay the balance due.

Invoice payment

Note: Pay now link will be also sent in past due email prior to the account suspension.