WebFax Number allows you to receive, manage faxes via the web and send faxes directly from your Windows-based PC. Senders simply dial your WebFax Number from their fax machine and transmit their faxes. You are notified of new faxes via email or any wireless device and you can automatically receive an attached PDF of the fax with your notifications. You may view, print and forward faxes to any email address or fax machine, and, from your Windows-based PC, you can send any document you choose to one or more fax machines, as well as to your personal mailbox.


Supported Operating Platforms:

Important: Fax Upload application is not supported on Mac OS.

  • Windows 9x
  • Windows ME
  • Windows NT 4.0
  • Windows 2000
  • Windows XP
  • Windows 7
  • Windows 10


1. Login to your HostPilot>Services>Voice Services>Numbers&Extensions Tab 

2. Login to Webfax:


3. Under faxes tab, you will see the list of received faxes for the last 90 days. You can forward, download, delete, move to saved.


4. Under Sent Fax Log you can check the status of sent faxes:

 sent fax logImportant: when sending a fax via WebFax it will attempt to send the fax a total over 3 times with an interval of 5 mins each. 

It's a 5min interval between when a fax fails and when the next retry is attempted: 3 total attempts (initial + 2 retries)

5. In order to set up your email notifications navigate to Personal Info Tab>Notification


 6. You can check your fax history under Personal Info>Call History:

 call history

7. You can create lists under Group Manager tab in order to send fax messages simultaneously to a group of recipients

group manager

Enter the Group name, add participants  and save changes

New group

8. In order to send faxes directly from your PC install Fax Upload application, that can be found under Tools tab



Length Limitation On Incoming Faxes Length Unlimited
Time Limit On General Fax Storage 256 Days
 Time Limit On Saved Faxes 90 Days
Page Limit For Outgoing Faxes 200 Pages