February 27, 2019 - Intermedia Unite Desktop App Update

  • Lots of under-the-hood improvements
  • Group chat search – users can search for group chats by the name of a group chat or a group chat member
  • Upload profile picture - users can change their profile photo from Intermedia Unite Desktop - choose jpg or png file, crop, scale and upload it.
    Note: this feature can be disabled by the account administrator from HostPilot
  • Chat sound notification – Intermedia Unite will play the ting sound when new chat message arrives
  • Call waiting notifications - call waiting for sound notification is more subtle
  • DTMF sounds - DTMF sounds in the dial pad are now supported
  • External callers with CNAM - the display of external number and Caller ID have been refactored to make it easier to recognize who is calling
  • Operating System Do not Disturb status support - the Do not Disturb operating system status is now supported for Windows 10 and macOS Sierra
  • Away status - the Away status is now set after 3 minutes of idling
  • Update notifications - if an update is available, users will receive an in-app notification.
  • In a Meeting presence status – when users host or join an Intermedia AnyMeeting session, their presence is set to In a Meeting
  • Screen Sharing presence status – when a user shares his/her screen in an Intermedia AnyMeeting session, their presence is set to Screen Sharing and all pop-up notifications are disabled until they stop sharing
  • Auto dial-in - User automatically connects to the meeting that they attend from Intermedia Unite

December 12, 2018 - Corporate Directory: Support for Active Directory (LDAP) Search to Intermedia Unite Desk Phones

The ability to see a list of other Intermedia Unite users on their Intermedia Unite desk phones for the purpose of being able to quickly call fellow employees has been added. This feature can be enabled by request.

December 7, 2018 - Ringback tone for Hunt Groups and Auto Attendant

Admins now have 3 options for the section Music on Hold/Ringing:

  • Ringback tone.ogg - always available for selection
  • Use company selected Music on Hold - selected by default
  • Upload new file

Read the Knowledge Base article on Managing Hunt Groups On Intermedia Unite for more information.

November 15, 2018 - Intermedia Unite 2.0 release


A fully integrated unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.


Read the Knowledge Base articles on Intermedia Unite Desktop App and Intermedia Unite Mobile App for more information.

October 9, 2018 - importing multiple users in Intermedia Unite

October 9, 2018 – new Voicemail settings page

October 9, 2018 – default Operator number

August 27, 2018 - PBX improvements

August 20, 2018 - Voicemail Box

August 1, 2018 - Silent Mode, Siri integration and Call Park for Intermedia Unite Mobile

June 29, 2018 - use the Lock feature to prevent new attendees from joining a meeting

June 21, 2018 - the Intermedia Unite Desktop Application now includes softphone capabilities

May 24, 2018 - 3 new Programmable line key types have been added

May 22, 2018 - virtual extensions provide the ability to create an extension and forward it to any phone number


Read the Knowledge Base article on Getting Started With Intermedia Unite to learn more.