In order to access your email hosted by Intermedia, you will need to ensure that your DNS is correctly configured. This document will walk you through the entire process from purchasing a domain to loading your website or mailbox on Intermedia servers once your DNS is in place. Depending on what steps you have already completed, you may want to skip ahead to the point in the process where you are at.

  1. Registering your domain name.
  2. Adding your domain name to your account.
  3. Using Intermedia as your Authoritative Name servers.
  4. Creating and updating your DNS records with your current DNS provider.
  5. DNS propagation.

 Registering your domain name

Purchase and register your desired domain with a domain registrar.

Once you have registered the domain name, you can set up a new virtual server using the Create Account page, specifying your new domain(s) in step 4, or by following the steps in section 2 of this article. You can start using your virtual server immediately after setup by using the IP address or default system domain name assigned to your account, there is no need to wait for the Internic database to update.

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Adding your domain name to your account

Once you have purchased your domain name, you should add it to your account. Log in to HostPilotĀ® Control Panel and navigate to Domain Names > Add New Domain. In the box, type in your domain name, and click Add Domain to add the domain to your account.

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Using Intermedia as your Authoritative Name Servers

Check the domain your account is located on: HostPilotĀ® Control Panel > Home > Exchange servers and settings > Exchange Domain section.

Primary Name Server

Primary Server Hostname.........: NS2.INTERMEDIA.NET
Primary Server Netaddress........: 64.78.57.46

Secondary Name Servers

Secondary Server Hostname.......: NS3.INTERMEDIA.NET
Secondary Server Netaddress......: 162.244.196.45

Secondary Server Hostname.......: NS4.INTERMEDIA.NET
Secondary Server Netaddress......: 64.78.22.187

Secondary Server Hostname.......: NS5.INTERMEDIA.NET
Secondary Server Netaddress......: 206.225.164.198

If your account is located on EXCH500 (UK) or EXCH580 (UK) use:

Primary Name Server

Primary Server Hostname.........: NS2.SERVERDATA.NET
Primary Server Netaddress........: 64.78.57.48

Secondary Name Servers

Secondary Server Hostname.......: NS3.SERVERDATA.NET
Secondary Server Netaddress......: 162.244.196.42

Secondary Server Hostname.......: NS4.SERVERDATA.NET
Secondary Server Netaddress......: 64.78.22.154

Secondary Server Hostname.......: NS5.SERVERDATA.NET
Secondary Server Netaddress......: 206.225.164.193