The Activation tab allows you to activate your new phones and phone lines. They should be activated to start making and receiving calls.

Important: activation starts billing for the phone lines.

In order to proceed with activation:

    1. Login to HostPilotĀ® Control Panel
    2. Navigate to Services > SIP-T & PBX 2.0 > Activation.
    3. To activate a line, select Line activation. Check the box associated with the line and click on Activate.
    4. To activate a device, select Phone activation. Enter the MAC address of the device and click on Save Changes.

      Note: the MAC address can be found on the label on the back of the phone. It should consist of 12 alphanumeric characters (letters and numbers).

    If your device was purchased not from Intermedia, please follow the instructions from the Knowledge Base article below to configure it:

    Enhanced Bring Your Own Phone (BYOP)