If you have synchronization issues, please check the following:

  • Make sure that your environment meets our requirements. Domain controller requirements:
    • Windows Server 2012 and higher
    • .NET Framework 3.5 with SP1
    • Outbound network connection is opened on port 443 (SSL)
  • Make sure that you have Administrative permissions. Run the installation again by right-clicking the file and choosing Run as Administrator.
  • Reinstall UserPilot. To do this, navigate to Start > Control Panel > Add/Remove programs, uninstall UserPilot, reboot the DC and run the installation again.

Does your domain controller meet the requirements?

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