Email Protection features depend on your plan. If your account interface and settings differ from the ones described below, upgrade from Email Protection Lite to Email Protection.

Email Protection policies can be configured to help protect your users' mailboxes from email threats. Policies include rules and settings for:

  • spam and attachment filtering
  • managing safe and blocked senders lists
  • protecting users from malicious links in messages

Policies can be assigned to domains, distribution lists or mailboxes.

To create a new policy, click on Add policy. Then, you will be prompted to enter a policy name and choose an existing policy to copy the settings from. Once the policy name and the settings are selected, hit Add policy. 

Add policy

Once the policy is added, you will be asked to add members, configure settings and set the policy priority. You may add an email address, a distribution list, a domain or a resource mailbox as a member of a custom policy.

Note: when you add a distribution list as a member of the custom policy, the policy will be applied to all emails sent to that distribution list. If an email is sent directly to a member of the distribution list, the custom filtering policy will not be applied.


Advanced Email Protection allows you to set a policy priority. If multiple policies apply to a mailbox, the policy with the highest priority will be applied. The highest priority has the lowest number.

To change the priority order, simply select the policy and use drag-and-drop feature to move it.

Policy priority

Note: a maximum of 50 policies is allowed. In order to create a new policy, you must first delete an existing one.