This article provides an overview of the Voicemail service account.

Logging in

Via phone:

  1. Dial your Intermedia Number;
  2. During the greeting, enter your PIN (you are now in the Main Directory).

Via web:

  1. Go to https://www.intermedia.net/login/voice/
  2. Enter your Intermedia number and PIN;
  3. Click on Login.

Main Directory

  • Touch to listen to Voicemail;
  • Touch to access Faxes;
  • Touch to seng a Voice message;
  • Touch to access User options;
  • Touch 9 to make a call.

Voicemail

Via phone:

  • Touch 1 from the Main Directory to manage and listen to voicemail;
  • Touch 2 to delete voicemail;
  • Touch 3 to save voicemail;
  • Touch 9* to after listening to a voicemail to instantly call the person back.

Via web:

  • Click on Voicemail to access voicemail;
  • Click the icon of the voicemail you want to hear.

Faxing

Via phone:

  • Touch 3 from the Main Directory to access faxes;
  • Touch 1 to forward all new faxes to a fax machine;
  • Touch 2 to forward all previously delivered faxes;
  • Touch 3 to forward an individual fax.

Via web:

  • Click on Fax to manage faxes;
  • To view a fax, click or of the fax you want to view.

Sending Voice Messages

Via phone:

  • Touch 6 from the Main Directory or Voicemail Directory.
  • Follow the recorded instructions.

Placing Calls

Via phone:

  • Touch 9 from the Main Directory to place a call;
  • When promoted, enter the phone number. Or, touch * to use Dial By Name.

User Options

  • Touch 8 from the Main directory;
  • Touch 2 to record a greeting;
  • Touch 4 to change user name;
  • Touch 7 to change your PIN.