Get Started

Overview Of Desktop App  

Get Started Guide  

Install and Upgrade the App

Chat Features

Chat Feature Overview

Channels

Start A Meeting With Chat Members

Contacts And Favorites

Presence Status

Outlook Integration (Windows)

Outlook Integration (Mac)

Calling Features

Start A New Call

Call Controller And Softphone Modes

Options During An Active Call

Call History

Click-To-Call

SecuriSync

Overview Of SecuriSync In Intermedia Unite App

Intermedia AnyMeeting

Overview Of Meeting Feature In Intermedia Unite App

Contact Center Express

Contact Center Express On Intermedia Unite Desktop App

Troubleshooting

Intermedia Unite Desktop Application Troubleshooting

User Cannot Log In

User Is Always Offline

Message Is Not Delivered

Cannot Start Meeting

Cannot Find A Contact

Cannot Create A Contact

Collecting Client Logs

Outlook Integration Issues

Click-To-Call Request Is Handled By Another App

Intermedia Unite Audio Settings FAQ