Intermedia offers a desktop application for attendees using Firefox, Safari, Edge and Internet Explorer web browsers. While Chrome web browser is optimal, we understand there are some constraints for example from IT Policies.

Click here to download Intermedia AnyMeeting desktop application:

Download

System Requirements:

  • Windows 7 (64-bit) or higher / Mac OSX 10.8 or Linux/Ubuntu
  • Broadband Internet connection with an Upload and Download speed of 1 Mbps or more 

Important: the desktop application is not supported on 32-bit Operating Systems.

When joining a meeting on Firefox, Safari, Edge or Internet Explorer web browser you will be prompted to download the Intermedia AnyMeeting Desktop App:

  1. First it checks if it is already installed:
    Check for app
  2. Then, you will be prompted to download and install the app:
    Install
  3. Once complete, you will see the Installation Complete window:
    Completed

Then you will be able to log in to the meeting:

Login

If you do not see the login screen, there is still a window that offers the Join the meeting button:

Join meeting

The new application can be found in your Start Menu. You may also Pin it to Taskbar, Pin it to Start Menu (Windows) or add it to your Menu Bar or System Tray (Mac).

Important: this application does not require Admin rights.

FAQ

Q: When I'm trying to log in, it just sits on looking for the Intermedia AnyMeeting App.

A: If this is a first installation on the machine and if it sits for more than a couple of minutes, try the following steps:

  1. Close your web browser.
  2. Check any anti-virus or firewall software to ensure it is not blocking the Intermedia AnyMeeting.
  3. Make sure that any pop-up blockers are turned off.
  4. Open a new web browser (IE, Edge, Safari, Firefox) and try again. 

If the application has already been installed, navigate to Start (Windows) or Finder (Mac) and open the application directly.

Q: Does the application make me install it every time?

A: Once the application is installed, it can be used anytime.

The application can be found in the following locations:

Windows 7:

Windows 7
Windows 10:

Windows 10
Mac:

Mac

Q: If I log in from the browser, it asks me to install the application again.

A: If you choose to log in from your web browser instead of through the application, your web browser will try to locate the installed application and pop-up message asking to run the application will appear. (Example shown is  the Edge web browser)

app

If there are no pop-ups and it is asking to install the application, open the application directly from Start Menu or Finder as shown above.