December 4, 2019 – Intermedia Unite Desktop App Update

  • Visual voicemail – Users can now manage their voicemail (play voicemails, view transcriptions, mark as read/unread and delete) from their Intermedia Unite Desktop App. Read the Knowledge Base article on Intermedia Unite Desktop App: Checking Voicemail for more information
  • Spellcheck - Intermedia Unite chat now automatically checks for spelling, highlights any errors, and offers the correct spelling
  • Event counter for Windows – Intermedia Unite icon in taskbar and tray indicates total number of new events, including new chat messages, missed calls and unread voicemails
  • Call transfer user experience improvement – incoming call does not interrupt transfer process
  • Lots of under-the-hood improvements

November 6, 2019 – Intermedia Unite App Update

Agent login/logout via Intermedia Unite – Hunt Group or Contact Center Express Group Agents are able to log in and log out to their groups. Read the Knowledge Base articles on Managing Log in/Log out for Agents in Contact Center Express and Hunt Groups for more information.

October, 29 - SecuriSync Device Access Policy

Our new SecuriSync Device Access Policy feature is now available.

This policy allows admins to limit the number of desktop and mobile devices each user is allowed to connect to SecuriSync. It can be used to ensure that SecuriSync can ONLY be installed on corporate computers.

Please see the   Release Notes for more details.

October 23, 2019 – Intermedia Unite App Update

October 10, 2019 - Intermedia Unite App Update

October 9, 2019 - SecuriSync Device Access Policy

September 25, 2019 - Call Recording Updates

September 9, 2019 - Intermedia Unite Chrome Extension

August 14, 2019 - Intermedia Unite App Update

June 25, 2019 - Intermedia Unite Auto Attendant update

June 5, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite Auto Attendant update

March 25, 2019 - Intermedia Unite App Update

March 25, 2019 - New Tool for Provisioning Multiple Intermedia Unite Users

March 12, 2019 – New SecuriSync features

February 27, 2019 - Intermedia Unite Desktop App Update

December 12, 2018 - Corporate Directory: Support for Active Directory (LDAP) Search to Intermedia Unite Desk Phones

December 7, 2018 - Ringback tone for Hunt Groups and Auto Attendant

November 15, 2018 - Intermedia Unite 2.0 release

October 9, 2018 - importing multiple users in Intermedia Unite

October 9, 2018 – new Voicemail settings page

October 9, 2018 – default Operator number

August 27, 2018 - PBX improvements

August 20, 2018 - Voicemail Box

August 1, 2018 - Silent Mode, Siri integration and Call Park for Intermedia Unite Mobile

June 29, 2018 - use the Lock feature to prevent new attendees from joining a meeting

June 21, 2018 - the Intermedia Unite Desktop Application now includes softphone capabilities

May 24, 2018 - 3 new Programmable line key types have been added

May 22, 2018 - virtual extensions provide the ability to create an extension and forward it to any phone number


Read the Knowledge Base article on Getting Started With Intermedia Unite to learn more.