May 27, 2021 - Intermedia Unite Desktop Update

Win/Mac 2.6.191

Desktop app:

  • Delete Message in Chat: Mistakes happen. Hover over a message in chat to delete. If you delete a message by accident, hover over this message was deleted and click Undo. Read the Knowledge Base article on Intermedia Unite: Chat Feature overview for more information about the Delete Message in Chat feature.

May 26, 2021 - SecuriSync Desktop Upgrade for outdated (2.56/2.57) clients

2.X SecuriSync Desktop apps start automatically upgrade to the latest version available (version 3.13 for now).

It affects existent active end-user of SecuriSync Desktop apps with appropriate version of OS:

  • Win Desktop App version 2.56 and Windows OS: 8.1 and later
  • FileServerSync App version 2.56 and Windows Server OS: 2012 R2 and later
  • Mac Desktop App version 2.56 and MacOS: High Sierra and later

May 24, 2021 - Intermedia Unite Desktop Update

Files Filter: lists of files sent in chat are generally available. This feature is available in 1-1 chats and channels for users who have SecuriSync service enabled. Every file sent in chat or channel is being saved to a SecuriSync folder shared to every chat member. Located in Right Panel. Files displays all documents that have been shared in a channel. Read the Knowledge Base article on Intermedia Unite: Chat Feature overview for more information about Files feature.

May 17, 2021 – Intermedia AnyMeeting Update


In-Meeting Experience:

  • Localized Virtual Assistant: Added support of French Canadian and Dutch languages.
  • Loud noises ruining your meetings? New Noise Reduction feature is available now. Its level can be defined in General Settings, and will be applied for all meeting participants.
    Note: the feature is available only for accounts with the English culture selected in HostPilot.

Webinar:

  • Presentation navigation is now easier: the host or presenter can jump to the first or the last slide by clicking double-arrow buttons, or go to a particular slide by entering the slide number.

May 3, 2021 - Intermedia Unite Update

New hardware available for purchase:

  • Yealink T53W desk phone – 3.7-inch adjustable-tilt graphical display, dual Gigabit Ethernet ports, built-in Bluetooth and Wi-Fi and a USB port. Includes 8 physical line keys accessing 21 configurable positions for calls, presence or speed dial
  • Yealink T54W desk phone – 4.3-inch adjustable-tilt color display, dual Gigabit Ethernet ports, built-in Bluetooth and Wi-Fi and a USB port. Includes 10 physical line keys access 27 configurable positions for calls, presence or speed dial
  • Yealink T57W desk phone – An IP desk phone with a 7-inch adjustable-tilt color touch screen, dual Gigabit Ethernet ports, built-in Bluetooth and Wi-Fi and a USB port. Includes 29 configurable line keys for calls, presence or speed dial.

April 30, 2021 – Intermedia AnyMeeting Update

In-Meeting Experience:

  • Time Zone displayed in Meeting Notes now reflects HostPilot account’s Time Zone.

April 28, 2021 - Intermedia Unite Update

New firmware available for the Yealink W60B DECT base unit and Yealink W56H DECT handset. Devices will update at night, between midnight and 4am local time within one week of April 28th. Please do not interfere with the devices or power them off while they are updating.

Update provides support for a new chipset used in the W60B, support for the Dutch language and security updates.

April 21, 2021 – Intermedia Unite Desktop Update

Win/Mac 2.6.136

  • Channels: Group Chat has been renamed to Channels. Channels enable teams to organize conversations on topics into public and private chats. Members of the channel can share files, meet, and collaborate in this dedicated space. Read the Knowledge Base article on Intermedia Unite: Channels for more information about Channels.
  • Chat Panel: A new panel located on the right-hand side of the desktop app will be available to the user, both for channels and for direct chats/SMS. It provides contextual information about the chat, displays channel management options, and more. Read the Knowledge Base article on Intermedia Unite: Chat Feature overview for more information about features in the Chat Panel.
  • Rich Text Editor: Users can format their messages using Rich Text. Bold, Italics, and Underline are all available options to use when sending messages via the desktop app. Read the Knowledge Base article on Intermedia Unite: Chat Feature overview for more information about Rich Text Editor mode.
  • Files Filter (Beta): Opt in to view lists of files sent in chat. This feature is available in 1-1 chats and channels for users who have SecuriSync service enabled. Every file sent in chat or channel is being saved to a SecuriSync folder shared to every chat member. Located in New Panel. Files displays all documents that have been shared in a channel. Read the Knowledge Base article on Intermedia Unite: Chat Feature overview for more information about Files feature.
  • E911: Previously unavailable in the desktop application, emergency E911 calls can now be placed using the Dialpad or Receptionist menus.

April 21, 2021 – Intermedia Unite Mobile Update

iOS 2.4.12; Android 2.21

  • New Intermedia AnyMeeting tab: Users will now have the ability to start or join meetings from the mobile app Meetings Tab, rather than having to switch to the Intermedia AnyMeeting app. Once users have clicked to start or join a meeting within the Intermedia Unite Mobile App, the Intermedia AnyMeeting app will automatically open and process the request. Read the Knowledge Base article on Intermedia Unite: Intermedia AnyMeeting Integration for more information about Meeting tab.
  • Channels support: Mobile Application will include the ability to create and manage Channels. Users who click on each Channel in the Messages list will now have access to channel messages, descriptions, and more. Read the Knowledge Base article on Intermedia Unite: Mobile Chat Feature overview for more information about features in mobile Chat

April 19, 2021 - SecuriSync update

Desktop App 3.13

With 3.13 version of SecuriSync Windows Desktop App we upgrade framework of the application to .Net Core.

It doesn’t affect business functionality. SecuriSync Desktop Apps having version 3.X are automatically upgraded to this version.

April 15, 2021 – Intermedia AnyMeeting Update

In-Meeting Experience:

  • Localized Virtual Assistant: Meeting Hosts in non-English speaking locales (with the exception of French Canadian and Dutch) will now be able to select their transcription language when enabling Virtual Assistant in a meeting.

April 8, 2021 – Intermedia AnyMeeting Update

In-Meeting Experience:

  • Concurrent Login updated limitation: Users can only log in once per email address to a meeting on desktop. Users can still utilize the concurrent login functionality by using different device types.

Webinar:

  • Presenters' names are now visible both on video tiles during a webinar and on the recording.

March 25, 2021 - SecuriSync Android update

With this release we increasing minimal supported version to Android 6. Users on previous versions of Android will be able to use the app but will stop receiving updates.

March 18, 2021 – Intermedia AnyMeeting Update

In-Meeting Experience:

  • Bug Fixes
    • Resolved case wherein You are muted panel remained after user clicked mic control to unmute
    • Users now see an alert that content share has been interrupted when meeting desktop application has been minimized while sharing an application
  • Performance mode checkbox: Users experiencing poor performance due to high CPU can select the Improve Performance for High CPU Load checkbox in the Advanced Settings tab.

Webinar:

  • Virtual Backgrounds for the Host and Presenters: now Webinar Hosts and Presenters can blur their background or choose a background image for their videos (either one of selected default images or a custom one). To enable this feature, Host/Presenter should go to Audio & Video settings. Please note - this is a Beta feature, and, although it should work well, there might be some issues with video focus or performance. You can disable virtual backgrounds at any time during your webinar.

March 10, 2021 - Intermedia Unite Desktop Update

  • Replies in chat: To help keep conversations organized and make them easier to follow, users can now hover over a specific message, picture, or file in chat and reply to it. Read the Knowledge Base article on Intermedia Unite: Chat features for more information about replies.
  • Group Chat Names in Favorites: Per popular request, users can now see the full name of group chats in Favorites, making it faster & easier for users to quickly identify them in Favorites.

March 4, 2021 – Intermedia AnyMeeting Update

In-Meeting Experience:

  • Minor bug fixes

Webinar:

  • We have updated audio settings management for better privacy and consistency. For privacy, a Webinar Presenter (or Attendee after promotion to Presenter) now joins with their microphone muted. They can unmute themselves easily as soon as they are ready to speak. Webinar Host joins unmuted, the same flow as it was before. If a Host changes their audio device (pairs the phone or switches to web microphone) their muted/unmuted state will not change. Therefore, this flow will become more consistent.
  • Video (MP4) playback has been improved. Now our customers' video experience during a webinar will be even smoother than before. We also added a note to the Content Library with the video files requirements that should ensure best video experience for all webinar participants.

March 2, 2021 - Intermedia Unite Update

New hardware available for purchase:

  • Poly Sync 20 smart speakerphone – A USB and Bluetooth smart speakerphone for use with your computer or smartphone to enhance your phone calls and meetings. Integrates with the Intermedia Unite desktop application. Featuring 20 hours of talk time, portability, the ability to charge your smartphone and echo and noise reduction.
  • Logitech C270 webcam – A 720p resolution webcam featuring 30fps, USB-A cable and a built-in microphone.
  • Logitech C920S webcam - A 1080p resolution webcam featuring 30 fps, USB-A cable and stereo microphone.

March 2, 2021 - Intermedia Unite Desktop Update

User onboarding checklist is now available for all new Intermedia Unite desktop users. It will guide user for major features in Unite. Read the Knowledge Base article on Intermedia Unite: Onboarding list for new users for more information about checklists.

February 25, 2021 - Intermedia Unite Mobile Update

User is able to transfer his active Intermedia Unite call to GSM/carrier phone number if the call quality or network conditions are not good enough. Read the Knowledge Base article on Intermedia Unite Mobile App: Options During An Active Call for more information how to transfer call to carrier.

February 18, 2021 – Intermedia AnyMeeting Update


In-Meeting Experience:

  • New Feature: Ability to disable Chat and Notes by Host. Now the host can disable Chat and/or Notes in Settings > Security. These settings are saved for future meetings. If Chat/Notes are disabled during a meeting, all current messages and notes will be deleted.
  • New feature: Volume Control for Meeting Hosts. Hosts can now alter the volume of attendees in their meetings by clicking on a person from the attendee list. These volume adjustments will impact all people in the meeting.
  • Minor bug fixes

Webinar:

  • In order to ensure that webinar users will have the best video playback experience during a webinar, we added the requirements for uploaded mp4 videos to the Content Library and to the files upload screen (if files are added during a webinar). Now the host or presenter can check before the event if their videos match the platform requirements.

February 16, 2021 - Intermedia Unite Update

Desktop and mobile apps:

  • Apps now support chat disabling. If admin disabled chat for an account, all users will have it in read-only mode and won’t be able to send chat messages. Read the Knowledge Base article on Intermedia Unite: Disabling Chat Function for more information how to disable chat.

February 4, 2021 - Intermedia AnyMeeting Update

In-Meeting Experience:

  • Virtual Backgrounds now available as a Beta feature under the Virtual Background tab in Settings. Blur your existing background, select from a preloaded background, or upload your own background image
  • Waiting Room Improvements. We have added the ability for the Host to send a message to all waiting attendees. The Host can send one message at a time, but the number of messages is not limited. The Waiting Room attendees will always see the latest message. Also, the Host now can accept all waiting attendees in one click
  • Fixed bug causing microphone icon to flash when the meeting info panel was opened while holding a meeting in Google Chrome
  • Reverted webcam zoom effect impacting Mac users who have webcam enabled in meetings

February 4, 2021 - Intermedia Unite Update

Security:

  • The ability to enable SIP TLS on devices has been added to the Audio tab for devices in HostPilot

February 2, 2021 - Intermedia Unite Desktop App Update

Desktop apps:

  • Drag’n’drop for attachments: users can quickly share files by dragging them and dropping them into your chat conversations
  • Fixes:
    • Old read message found via searched was previously marked as unread
    • Statuses offline/out sick/off fork/away/on break had issues with their duration sometimes (wrong duration/duration disappeared)

January 21, 2021 – Intermedia AnyMeeting Update

In-Meeting Experience:

  • Updated audio & video packet loss thresholds & Indicators to more accurately display visual indicators for meeting participants experiencing audio and video quality/connectivity issues
  • Removed outdated line item indicating 2020 year from Help menu dropdown
  • Updated meeting scheduling screen in Account Manager to accurately reflect invitee capacity based on meeting capacity
  • Fixed bug which prevented a meeting Host's setting preference, New attendees join muted, from persisting on page reload
  • Fixed bug which was causing multiple sets of post-meeting Notes emails to be sent to users logged into a meeting on multiple devices, by removing the email address case sensitivity
  • Fixed bug which was causing meeting transcription reports to show duplicate attendee objects of users logged in to the meeting on multiple devices

January 14, 2021 - Intermedia AnyMeeting Update

In-Meeting Experience:

  • Bug Fix: Stuck Meeting Controls - Intermittently, meeting controls were not responding in sync with expected show/hide behavior with and without hover. This has been resolved.
  • Bug Fix: Video playback on Chrome v88: Meeting hosts using Chrome v88 (Beta) while sharing an .mp4 video file caused meeting attendees to see a black canvas. This has been resolved so that the attendees now see the .mp4 video playing back.

Webinar:

  • Practice Webinar: If the Host is practicing, and their live Webinar will start in 15 minutes, there is a notification - a reminder that they need to end their Practice Webinar and start the Live one. The reminder will be displayed again 5 minutes before the live Webinar.

2020

December 23, 2020 - Intermedia AnyMeeting Update

December 10, 2020 - Intermedia AnyMeeting Update

December 9, 2020 - Intermedia Unite Update

December 3, 2020 - Intermedia AnyMeeting Update

November 12, 2020 – Intermedia AnyMeeting Update

November 11, 2020 - Intermedia Unite apps update

November 9, 2020 - SecuriSync Favorites

WebApp 3.8, Desktop App 3.8


October 29, 2020 – Intermedia AnyMeeting Update

October 6, 2020 - Intermedia Unite apps update

October 1, 2020 – Intermedia AnyMeeting Update

September 17, 2020 -  Intermedia AnyMeeting Update

September 2, 2020 – New Usage History tool

August 26, 2020 – Intermedia Unite Apps update

August 25, 2020 - Intermedia Unite package updates

August 25, 2020 - Hardware Update

August 18, 2020 - SecuriSync Language Support

WebApp 3.6, Desktop App 3.6

August 11, 2020 – WebFax Update

Aug 6, 2020 – Intermedia AnyMeeting Update

August 4, 2020 – Intermedia Unite Apps update

July 31st, 2020 - Intermedia Unite Auto Attendant Update

July 16, 2020 - Intermedia AnyMeeting New Join Flow Update

July 16, 2020 - SecuriSync update

WebApp 3.3, Desktop App 3.5

July 6, 2020 - Intermedia Unite Desktop App update

June 25, 2020 - Intermedia AnyMeeting Update

June 4, 2020 – Analytics & Reports within Intermedia Unite Control Panel

May 26, 2020 - Intermedia Unite Apps update

May 19, 2020 – Device Line Keys on Intermedia Unite update

May 18, 2020 - Intermedia AnyMeeting Virtual Assistant Update

May 14, 2020 - Intermedia AnyMeeting Update

April 30, 2020 - Intermedia AnyMeeting Update

April 9, 2020 – Intermedia Unite Desktop App Update

March 31, 2020 - new SecuriSync Web Experience

WebApp 3.0


March 31, 2020 - new SecuriSync File Streaming Desktop app for Windows.

Desktop App 3.2

March 18, 2020 - New Hardware for Intermedia Unite

March 18, 2020 – Intermedia Unite Desktop App Update

March 17, 2020 – Intermedia Conference Bridges Offering Update

February 26, 2020 – Intermedia Unite Desktop App Update

February 6, 2020 – Contact Center Express Subscriptions

February 5, 2020 – Desktop phone updates

February 4, 2020 – Contact Center account provisioning in HostPilot

January 28, 2020 – Intermedia Unite Desktop App Update

2019

December 18, 2019 - Intermedia Unite Desktop App Update

December 4, 2019 – Intermedia Unite Desktop App Update

November 6, 2019 – Intermedia Unite App Update

October 29, 2020 - SecuriSync Device Access Policy

Desktop App 2.54, Mobile iOS 2.29.1, Mobile Android 2.29.16

October 23, 2019 – Intermedia Unite App Update

October 10, 2019 - Intermedia Unite App Update

October 9, 2019 - 2.53 SecuriSync Release Notes

September 25, 2019 - Call Recording Updates

September 9, 2019 - Intermedia Unite Chrome Extension

August 14, 2019 - Intermedia Unite App Update

June 25, 2019 - Intermedia Unite Auto Attendant update

June 5, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite Auto Attendant update

March 25, 2019 - Intermedia Unite App Update

March 25, 2019 - New Tool for Provisioning Multiple Intermedia Unite Users

March 12, 2019 – New SecuriSync features

February 27, 2019 - Intermedia Unite Desktop App Update

2018

December 12, 2018 - Corporate Directory: Support for Active Directory (LDAP) Search to Intermedia Unite Desk Phones

December 7, 2018 - Ringback tone for Hunt Groups and Auto Attendant

November 15, 2018 - Intermedia Unite 2.0 release

October 9, 2018 - importing multiple users in Intermedia Unite

October 9, 2018 – new Voicemail settings page

October 9, 2018 – default Operator number

August 27, 2018 - PBX improvements

August 20, 2018 - Voicemail Box

August 1, 2018 - Silent Mode, Siri integration and Call Park for Intermedia Unite Mobile

June 29, 2018 - use the Lock feature to prevent new attendees from joining a meeting

June 21, 2018 - the Intermedia Unite Desktop Application now includes softphone capabilities

May 24, 2018 - 3 new Programmable line key types have been added

May 22, 2018 - virtual extensions provide the ability to create an extension and forward it to any phone number


Read the Knowledge Base article on Getting Started With Intermedia Unite to learn more.