September 2, 2020 – New Usage History tool

  • Available within the Reports & Analytics tab in the HostPilot.
  • Reports & Analytics tab is the eventual replacement to the formerly Call Report tab
  • The new tab includes call records for direct and group calls
  • Choose from pre-selected or custom date ranges
  • Filters include:
    • Calling name and/or number
    • Called name and/or number
    • System user
    • Answered/unanswered calls
    • Inbound/outbound/internal calls
  • CSV export
  • Save view for later viewing and automatic scheduled delivery via email

August 26, 2020 – Intermedia Unite Apps update

Desktop apps:

  • Do not disturb presence status: DND status allows you to focus on tasks without being disturbed. When set, this status will stop all visual and audio chat and call notifications. Incoming calls will be sent to voicemail. Read the Knowledge Base article on Intermedia Unite Desktop App: Presences for more information
    New emoji experience: emoji improvements include redesigned emojis, recent emojis, search, and more. Read the Knowledge Base article on Intermedia Unite Desktop App: Chat overview for more information

Mobile apps:

  • Do not disturb presence status: DND status allows you to focus on tasks without being disturbed. When set, this status will stop all visual and audio chat and call notifications. Incoming calls will be sent to voicemail. Read the Knowledge Base article on Intermedia Unite Mobile App: Presences for more information

August 25, 2020 - Intermedia Unite package updates

  1. New package: Intermedia Unite Essentials. Based on customer and partner feedback, we are adding a new, lower priced Intermedia Unite package. This package is designed for the user with lower collaboration and higher phone system needs. It includes 4 users per meeting with Intermedia AnyMeeting, no SecuriSync®, and limited integrations. As an associated promotion, we will offer a lower end free phone for each user
  2. New name, price and feature set for the Intermedia Unite package. This package will be renamed Intermedia Unite Pro and the number of Intermedia AnyMeeting meeting attendees increases from 4 to 100. The amount of included SecuriSync will be raised from 2GB to 10GB per user. The integrations included with this package will change, as some integrations will move into the new Enterprise package (see below). Current Advisors will not experience a sell price change for this package
  3. Intermedia Unite will allow mix and match packages. Historically, an account could only purchase either Intermedia Unite or Intermedia Unite Pro for all of their users. With the new mix and match capabilities, an account can have as many Essentials, Pro and Enterprise users as they wish. This way, an account can purchase the right level of service for the right users at the right price

August 25, 2020 - Hardware Update

August 18, 2020 - SecuriSync Language Support

August 11, 2020 – WebFax Update

Aug 6, 2020 – Intermedia AnyMeeting Update

August 4, 2020 – Intermedia Unite Apps update

July 31st, 2020 - Intermedia Unite Auto Attendant Update

July 16, 2020 - Intermedia AnyMeeting New Join Flow Update

July 16, 2020 - SecuriSync update

July 6, 2020 - Intermedia Unite Desktop App update

June 25, 2020 - Intermedia AnyMeeting Update

June 4, 2020 – Analytics & Reports within Intermedia Unite Control Panel

May 26, 2020 - Intermedia Unite Apps update

May 19, 2020 – Device Line Keys on Intermedia Unite update

May 18, 2020 - Intermedia AnyMeeting Virtual Assistant Update

May 14, 2020 - Intermedia AnyMeeting Update

April 30, 2020 - Intermedia AnyMeeting Update

April 9, 2020 – Intermedia Unite Desktop App Update

March 31, 2020 - new SecuriSync Web Experience


March 31, 2020 - new SecuriSync File Streaming Desktop app for Windows

March 18, 2020 - New Hardware for Intermedia Unite

March 18, 2020 – Intermedia Unite Desktop App Update

March 17, 2020 – Intermedia Conference Bridges Offering Update

February 26, 2020 – Intermedia Unite Desktop App Update

February 6, 2020 – Contact Center Express Subscriptions

February 5, 2020 – Desktop phone updates

February 4, 2020 – Contact Center account provisioning in HostPilot

January 28, 2020 – Intermedia Unite Desktop App Update

December 18, 2019 - Intermedia Unite Desktop App Update

December 4, 2019 – Intermedia Unite Desktop App Update

November 6, 2019 – Intermedia Unite App Update

October, 29 - SecuriSync Device Access Policy

October 23, 2019 – Intermedia Unite App Update

October 10, 2019 - Intermedia Unite App Update

October 9, 2019 - 2.53 SecuriSync Release Notes

September 25, 2019 - Call Recording Updates

September 9, 2019 - Intermedia Unite Chrome Extension

August 14, 2019 - Intermedia Unite App Update

June 25, 2019 - Intermedia Unite Auto Attendant update

June 5, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite App Update

April 24, 2019 - Intermedia Unite Auto Attendant update

March 25, 2019 - Intermedia Unite App Update

March 25, 2019 - New Tool for Provisioning Multiple Intermedia Unite Users

March 12, 2019 – New SecuriSync features

February 27, 2019 - Intermedia Unite Desktop App Update

December 12, 2018 - Corporate Directory: Support for Active Directory (LDAP) Search to Intermedia Unite Desk Phones

December 7, 2018 - Ringback tone for Hunt Groups and Auto Attendant

November 15, 2018 - Intermedia Unite 2.0 release

October 9, 2018 - importing multiple users in Intermedia Unite

October 9, 2018 – new Voicemail settings page

October 9, 2018 – default Operator number

August 27, 2018 - PBX improvements

August 20, 2018 - Voicemail Box

August 1, 2018 - Silent Mode, Siri integration and Call Park for Intermedia Unite Mobile

June 29, 2018 - use the Lock feature to prevent new attendees from joining a meeting

June 21, 2018 - the Intermedia Unite Desktop Application now includes softphone capabilities

May 24, 2018 - 3 new Programmable line key types have been added

May 22, 2018 - virtual extensions provide the ability to create an extension and forward it to any phone number


Read the Knowledge Base article on Getting Started With Intermedia Unite to learn more.