In the Intermedia Cloud PBX, you can check the call history for any number on the account in your HostPilotĀ® Control Panel.

  1. Go to Services > Voice Services.
    Services
  2. Under the Numbers & Extensions tab, locate the number you need the call history for and click on it.
  3. Under the Settings tab, click on the Call History option.
  4. You can see the call history for each month. You can either view it in a browser or download it in the CSV format.
    Note: Call history will be displayed only for direct calls to the selected DID. If a call comes through the Auto Attendant or Addon/Virtual number, you will want to see call history for that number.

FAQ

How to distinct outbound calls from inbound?

The inbound calls will be shown with From after the Time field, and outbound ones with To.

What are bucket minutes?

Most of the services outside of conferencing don't have a bucket of minutes per month, and the domestic calling for them is free. However, if the call was made to a long-distance region, it will incur a charge corresponding to the area and the number of minutes. 

For more information about usage charges please refer to this article.

In what units is the call duration measured?

In seconds.