This article explains the functionality of Two-factor authentication policy. Two-factor Authentication (2FA) is an additional layer of security, which requires end-users to respond to a second authentication challenge when logging into Intermedia Unite, Intermedia AnyMeeting, Contact Center or SecuriSync.

Managing 2FA users

Managing 2FA settings for users

Managing 2FA users

By default 2FA is enabled on the account, but disabled for users. In order to manage 2FA settings navigate to Account > Security policies > Two-factor authentication (2FA). Here you will see the following options:

  • Manage 2FA users: for enabling/disabling Primary 2FA and Exchange 2FA for individual users
  • Enable for all / Disable for all: Automatically enable or disable 2FA for all users on the account
  • Enable Primary 2FA for new users: Have 2FA enabled/disabled by default for new users

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Managing 2FA settings for users

You can enable/disable 2FA per user in user's settings as well. Navigate to Users > click on the Display Name of the user > User InfoEdit 2FA settings

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To enable Primary 2FA authentication for the user, check the Enable two-factor authentication for this user box. Under How to authenticate section choose Intermedia VeriKey app Push notification, SMS text message, Voice call or Intermedia VeriKey app One-time passcode. 

Add a phone number and click Save changes.

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