This article explains the functionality of Two-factor authentication policy. Two-factor Authentication (2FA) is an additional layer of security, which requires end-users to respond to a second authentication challenge when logging into Intermedia Unite, Intermedia AnyMeeting, Contact Center, SecuriSync, MS Outlook client and devices connected via ActiveSync protocol.

Enabling 2FA for all users

Enabling 2FA for individual users

Enabling 2FA for all users

To enable 2FA policy for all users, log into HostPilot > Account > Security Polices > Two-factor authentication (2FA).

  1. Check the Activate 2FA for users box. Two-factor Authentication will be enabled for all existing users by default. 
  2. Select Frequency. Frequency tab allows you to set how often users with 2FA enabled will be challenged for extra authentication. The possible options are: on every login, daily, weekly, monthly, when logging from a new device.
  3. Click Save changes.
  4. After saving changes you can Manage 2FA users to either keep 2FA for all users on the account or deselect users to then manually enable it for specific users only.


Note: HEX 2FA can only be enabled for a user when 2FA is activated for a user.

Enabling 2FA for individual users

You can enable/disable 2FA per user in user's settings. Navigate to Users > click on the Display Name of the user > User InfoEdit 2FA settings


To enable Two-factor authentication for the user, check the Enable two-factor authentication for this user box. Under How to authenticate section choose Intermedia VeriKey app Push notification, SMS text message, Voice call or Intermedia VeriKey app One-time passcode. 

Add a phone number and click Save changes.