To contact support, click Support, located at the top of the Home page; you are immediately transferred to the Support page (see screenshot below).

You can contact support via various methods; the methods available to your particular account will appear on this page. Support is available 24/7/365.


Notes:  Response contact time for online chat is immediate if a representative is online during chat initiation. If a representative is not available, the option of leaving a phone number to receive a callback or leaving an email address to receive an email response may be available.

Response time for callback or email is between 15 - 30 minutes during core hours, and up to 4 hours after core hours.