Bulletins at the IVR level can also be activated from the Admin Portal IVRs page. To activate a bulletin for an entire IVR:

  1. Navigate to the IVRs screen: Configure > Inbound Voice > IVRs.

    Configure Inbound Voice IVRs

  2. Locate the IVR you wish to activate the bulletin for.

    Locate the IVR

  3. From the Active Bulletin drop-down menu, select the appropriate bulletin from the list and click Update to save your changes.

    Active Bulletin