This section explains how to deploy one chat for all pages in Squarespace. This entails adding JavaScript to all the pages where you want the Webchat.

To deploy one chat for all pages by adding a code block:

  1. Edit the page or post, click an insert point, and then select Code from the menu.

  2. Add the following script in the text field: 
    <script type="text/javascript" src="YourProactiveChatLink"></script>
    You may find the correct URL in the Admin Portal under Configure > General > Queues > [Chat Queue Name] > Options > General Settings > Proactive Chat URL:
    Proactive chat URL
    Note: the URL will be different for Chat Queues ver2.0 / ICR ver2.0 and Chat Queues ver2.0 / ICR ver2.0 customers. Customers using chat queue ver 1.0 / ICR ver 1.0 will continue seeing the link <…>webchat.js.

  3. Click Apply to save your changes.