What is Azure SSO?

Azure Single Sign-On (SSO) feature allows customer's end-users to sign in to most Intermedia applications (Unite, SecuriSync, Intermedia AnyMeeting, Contact Center) using their Azure credentials. Lots of companies have Microsoft accounts and many services support the same features which basically lets employees use a single set of credentials to access all their applications enhancing overall security and usability. 

How to activate Azure SSO?

Note: if you do not have Unite with Intermedia, some applications can be incompatible with the SSO feature.

  1. Account Contact with Security Manager role assigned needs to log into HostPilotĀ® Control Panel and navigate to:
    Account > Security Policies > Identity Management > Start Azure Integration


  2. You will be prompted to sign in to your Azure account and accept terms and conditions.


Once Azure AD is connected it will allow to:

  • Enable or disable SSO for all users.
  • Create an exception list that will exclude users from using SSO, thus meaning they will have to use Intermedia credentials to sign in.

What is changing?

Users with SSO enabled will be redirected to Azure sign-in page on the second step of authentication (step 1 being entering the email address - we check whether this email has SSO enabled or not) where they will sign into their Azure account, upon successful sign-in, they will be signed into the Intermedia app. 

Why is it changing?

  1. Enhanced usability by allowing users to sign in to Azure & Intermedia services with a single set of credentials
  2. Enhanced security by applying Azure's security measures to Intermedia end-users
  3. A step towards user sync from Azure to Control Panel

What other products/services will be impacted as a result of the change?

Unite, Intermedia AnyMeeting, SecuriSync, Contact Center - as these will now be accessible using Azure credentials (if SSO enabled for that user)

In order to enable SSO navigate to Account > Security Policies > Identity Management > Enable SSO with Azure ID for all users.

enable SSO

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