First, activate GoodLink for the user's mailbox in the HostPilot under Wireless Email > Good Mobile Messaging (for Exchange 2003) or Users > MSExchange tab (for Exchange 2007).

Once the mailbox is enabled for GoodLink, an email will be sent to the user with instructions on how to wirelessly activate using GoodLink's Over The Air (OTA) Setup. This OTA Setup is accessed via the handheld's browser and requires a PIN provided in the email sent to the user. The device must be able to browse the web in order to use OTA Setup.

For information on GoodLink please see http://www.good.com.