If you want to migrate between Linux accounts, you should follow these instructions:
- Purchase a new Linux account that is an IP-only account (do not add a domain to the account).
- Copy content from your current Linux account to the new Linux account. You should NOT attempt to move mail, domains, MySQL server, Mailman mailing lists, Miva, or Fax numbers yourself, as this would result in downtime.
- If you have a secure certificate, you will need to download a backup of the certificate through "HostPilot Control Panel > Web/FTP Server > Apache Server > Add-Ons > Mod_SSL > Secure Certificates". Once mail and domains have been moved to the new account, you can import your SSL certificate from your backup in HostPilot Control Panel.
- Check to make sure that the site is working properly in its new location. Since the domain still points to the old account, you must check the new account using the IP address.
- Once you are certain that the site is working properly, you should contact Technical Support and ask them to move mail, domains, MySQL, Mailman mailing lists, Miva, and your reseller portfolio (if any). We will migrate these things for you so that you do not experience downtime. Please also make sure that you specify which modules you would like to move (or a note to move ALL modules if you want them all moved) to the new account, and an information that confirms your identity .
- Once the domains have been moved you can install the SSL certicate from the back up that you created in the new account's HostPilot.
- You will need to wait for propagation. Once propagation is complete, you can terminate the old account in "HostPilot Control Panel > Account > Termination.
Please note that both accounts will be charged normally on the first day of each month until you delete one of them, so it is best to try to finish your migration before the last day of the month to avoid additional charges.