The Entourage Import Assistant provides two ways to map fields: manual mapping, or automatic mapping (based on a file containing saved mapping settings). Generally, the first time you import contacts from a text file, you'll have to map the fields manually. You can then save and reuse the mapping file you have previously created. Read the Knowledge Base article How To Import Contacts Into Entourage By Manually Mapping Fields for instructions on saving a mapping file.

Microsoft cautions that "Importing contacts from Outlook 2000 or later can pose special difficulties because of the way in which the programs save exported files. For example, Outlook contacts that contain paragraph returns in the Notes field are not imported to Entourage correctly. Before you export contacts from Outlook, make sure the Notes fields in your contacts do not contain paragraph returns. Also, after you import, you might need to delete blank lines that appear at the top of the Address Book."

To import contacts by using a saved mapping file:

  1. Open Entourage and go to File > Import.

    File > Import
  2. Select 'Import information from a text file'.

    contacts or messages from a text file
  3. Make sure that 'Import contacts from a tab- or comma-delimited text file' is selected, then click on the right arrow.

    Import contacts from a tab- or comma-delimited file
  4. In the Import Text File window, select the file you want to import, then click on Import.

    open a text file
  5. In the 'Map fields using' field, select the mapping file you want to use from the list.

After you apply a saved mapping file, some fields might remain in the Unmapped fields box. If so, you can map the remaining fields manually.