Important: User-based ecnryprion is reaching end of life. Read the Knowledge Base article on User-Based Encryption End Of Life for more information.

This feature availability depens on your plan.

This article applies to User-based Encrypted Email customers who also sign up for archiving services.

By default, email that has been encrypted by User-based Encrypted Email service is sent to the archiver in the encrypted format. This is the default setting that cannot be changed.