You can store copies of your chat conversations to refer to later.
To turn on the option for storing chat history:
- Open OCS and sign in.
- Click the status button at the top left of OCS and choose Tools > Options from the menu.
- On the Personal tab, select the option Save my instant message conversations in the Outlook Conversation History folder. Click OK.
- Sign out of OCS (choose Connect > Sign Out on the menu), then sign back in to apply changes.
- All future chats will be saved in the Conversation History folder. You can open this folder in Outlook or OWA.
Important: Your chat history will not be saved when you use Communicator Web Access.