The properties of an Active Directory object that are synchronized by UserPilot can be selected in Services > UserPilot > Settings.

Note: Synchronization of passwords occurs only during the password reset operation. For this reason, any existing user passwords that were set prior to installation of the UserPilot service will not be synchronized. Please instruct your users to reset their passwords after installing the UserPilot service. Make sure Active Directory passwords meet default password requirements

Here is the list of properties to sync that could be selected for Users, Distribution Lists and Contacts:

Users:

  • User Principal Name
  • Display Name
  • First Name
  • Last Name
  • Direct Manager
  • Initials
  • Home Phone
  • Mobile Phone
  • Business Phone
  • Fax
  • Address
  • City
  • Country
  • State
  • Zip Code
  • Company
  • Job Title
    Note: the maximum length is 64 characters.
  • Department
  • Office Location
  • Notes

Distribution Lists:

  • Primary Email Address
  • Display Name
  • Members
  • Manager
  • Notes

Contacts:

  • Email Address
  • Display Name
  • First Name
  • Last Name
  • Mobile Phone
  • Business Phone
  • Fax
  • Address
  • City
  • Country
  • State
  • Zip Code
  • Company
  • Job Title
  • Department
  • Office Location
  • Notes

The UPN should be in the email address format (e.g. user@domain.com) if you would like to synchronize the UPN between your Active Directory and users hosted by Intermedia. The UPN domain should be registered in the HostPilot > Services > Domains section.