There are various free SIP calling applications available on the Android market. Most popular are SIPdroid, Linphone and Fring. Settings for these applications are provided below. End-users can find the correct setting in My Services Control Panel. To learn more about My Services read the Knowledge Base article on What Is My Services? How Does It Work?

Note: Each device has to be registered with the PBX using a unique Device ID. If a user would like to use multiple devices (e.g. multiple phones, softphone clients, etc), the administrator will need to generate additional device IDs in the HostPilotĀ® Control Panel.

The administartor can add another device in HostPilotĀ® Control Panel > Users > Hosted PBX > click on the User name > Phone Devices > Add another phone device.

To set up SIPdroid:

1. Install Sipdroid on the device.

2. Navigate to the Settings menu, then tap SIP Account Settings.

Use the following settings:
  • Authentication username: Use your Device ID. To find out what it should be, navigate to My Services > Hosted PBX > Configure and click the Settings link next to the corresponding phone name in the Phone devices section.
  • Password: Enter your password.
  • Server or proxy: You can find the server name in the user settings in the PBX Server Name field (on the My Services > Hosted PBX > Configure page, below the phone device settings).
  • Domain and Username or caller ID: Leave these fields empty.
  • Port: Set the port to 5060.
  • Protocol: Set this to either UDP or TCP (TCP is recommended for 3G networks).

To set up Linphone:

1. Install Linphone on the device.

2. Navigate to the Settings menu.

3. Use the following settings:
  • Username: Use your Device ID. To find out what it should be, navigate to My Services > Hosted PBX > Configureand click the Settings link next to the corresponding phone name in the Phone devices section.
  • Password: Enter your password.
  • Domain: Enter your PBX server address. You can find the server name in the user settings in the PBX Server Name field (on the My Services > Hosted PBX > Configure page, below the phone device settings).

To set up Fring:

1. Install Fring and open it.

2. You will be prompted to create an account. If you do not have an account, you need to create it. Once the account is created and you are logged in to the application, proceed to the next step.

3. Open the Fring menu and tap Add-Ons. Choose SIP from the menu.
 4. Use the following settings:
  • Username: Use your Device ID. To find out what it should be, navigate to My Services > Hosted PBX > Configure and click the Settings link next to the corresponding phone name in the Phone devices section.
  • Password: Enter your password.
  • Server: Enter your PBX server address. You can find the server name in the user settings in the PBX Server Name field (on the My Services > Hosted PBX > Configure page, below the phone device settings).

5. Tap Login.