Your Hosted PBX account includes a free phone number for each user and each Auto Attendant. Additional phone numbers (for example, if you require multiple area codes) can be added for $3.99/mo each.
Managing phone numbers from Phone Numbers tab
The full list of phone numbers on your account can be reviewed on Phone Numbers tab. This page also allows you to specify your local area code for 7-digit dialing.
To assign a currently unassigned phone number, click on Assign To button next to it. You will be prompted to select a Hosted PBX object and enter the E911 address for this number. If the number is already assign to an object, Action button will be displayed instead. Clicking on this button will allow you to modify the number’s E911 or unassign it.
Managing phone numbers from Auto Attendant tab
Phone numbers that are not currently associated with a Hosted PBX object can be assigned to any Auto Attendant that doesn’t already have at least one number assigned to it from Auto Attendant tab of your Hosted PBX control panel by pressing Assign phone number button.
You will be required to select a number and enter the E911 information that will be used for all phones with this number set as the outbound caller ID.
You can also assign available phone numbers to Auto Attendant directly from Auto Attendant page.
Managing phone numbers from Hunt Groups tab
Phone numbers can also be assigned directly to your Hosted PBX Hunt Groups. To do so, open the Hunt Group you need a number assigned for and select Set Up Phone Number option.
By default, only one phone number can be assigned to a single hunt group. If you require more than one number assigned to any Hunt Group, please contact Support.
Additional local phone numbers can be ordered from Phone Numbers tab of your Hosted PBX control panel.
If area code you require is not available, or if you would like your phone numbers to be local to a specific location, please submit an Extended Service Request called Hosted PBX: Area Code Request.
If you require a toll free number, please submit Hosted PBX: Toll Free Number Request Extended Service Request.
If you would like to continue using your existing phone number and transfer it to Intermedia, please submit Hosted PBX: Number Porting Request.
Instructions to submit Extended Service Requests can be found in How do I use the Extended Services portal Knowledge Base article.