This article applies to POP/IMAP mailboxes for Exchange Accounts.

To configure BlackBerry to connect to POP/IMAP mailbox:

1. On the device navigate to Setup > Email Accounts and choose Other
2. Type in the email address and password of your POP/IMAP mailbox
3. The device is not going to connect automatically. Click I will provide the settings when prompted

4. Type in the settings:

  • Email type: POP/IMAP (Most common)
  • Email address: type the primary email address of a POP/IMAP mailbox
  • Password: POP/IMAP mailbox password
  • Email server: to find out the correct setting navigate to HostPilotĀ® Control Panel > Services > POP/IMAP Email and click View Instructions
  • User name: type the primary email address of a POP/IMAP mailbox