To access voice mail of your Hosted PBX desk phone from a remote line, do the following steps:

  1. Dial the direct number of your desk phone.
  2. Wait for the call to time out to your voice mail.
  3. While your custom voice mail greeting is played, enter your voice mail PIN.
  4. Your voice mail will begin playing immediately. You can use additional options while listening to voice mail:

Menu Option Sub-Menu Option
1 - Replay Messages
2 - Delete the current message 5 - Confirm delete
3 - Mark the current message as new
5 - Skip to the next message
6 - Send a message 1 - Forward the current message
2 - Send a new message
# - Go back
7 - Go back a message
8 - User Options 1 - Record the Unavailable greeting
2 - Record your name
3 - Change the PIN
6 - Send a message
# - Go back
55 - Skip to the last message
77 - Go back to beginning of messages
* - Fast Forward message 6 seconds
# - Rewind message 6 seconds