Important: to guarantee service security, we are enforcing high-grade encryption level for sending emails via POP/IMAP mailboxes. SSLv2 and SSLv3 are no longer supported. Verify that your mail clients/mobile devices are using the latest software version, and that officially supported version of Operating System is being used.

To configure Outlook 2011 for Mac to connect to a POP/IMAP mailbox:

1. Open Outlook and navigate to Tools > Accounts.


2. In the Accounts window click on E-mail OR click the plus sign (+) in the lower left-hand corner and choose E-mail.


In the new window, fill in the following fields, then click Add Account.
E-mail address: enter your primary email address (UPN) for your Exchange mailbox.
Password: type your mailbox password.
User name: enter your primary email address.
Type: select POP or IMAP.
Incoming server: you can find this information in the HostPilotĀ® Control Panel > Services > Mailboxes > POP/IMAP Section > View Instructions button.
Outgoing server: you can find this information in the HostPilot > Services > Mailboxes > POP/IMAP Section > View Instructions button.



Note:
if the port 25 is blocked at your network, you may use the alternative ports 465 or 587 for Outgoing server settings.

3. Under Outgoing Server click More Options > choose Use Incoming Server Info in the Authentification field.


If you have an Exchange mailbox, read the Knowledge Base article on Outlook 2011 for Mac setup instructions for more information.