This article describes how to use Call Parking with the Hosted PBX service. This feature allows calls to be transferred to one of a range of extensions by dialing #7:

  • 980-989, 1980-1989, or 11980-11989, depending on type of extension dialing (3,4 or 5 digits).
  • Any user from your organization will be able to pick up the call from any Hosted PBX-configured phone.

To use Call Parking, please follow these steps:

  1. Have an active call, incoming or outgoing.
  2. Dial #7 on your IP phone.
  3. You will hear an announcement telling you which extension your call is parked on.
    Note: Extension numbers 980-989, 1980-1989, or 11980-11989, depending on type of extension dialing, are reserved for parked calls.
  4. Tell your coworkers which extension the call is parked on.
  5. To pick up the call, you or your coworker dials the extension the call is parked on.