Email Security functionality depends on your plan. If your account interface and settings differ from the ones described below, read the Knowledge Base article Advanced Email Security For Exchange

To manage or view Email Security settings, navigate to HostPilotĀ® Control Panel > Services > Email Security:

You can manage attachment policy on Attachments tab.

Basic Email Security

To reject messages with dangerous attachments check box for Reject messages with dangerous attachments.

Reject messages with dangerous attachments

You can see the full list of attachments which are considered as dangerous in the Knowledge Base article: Email Security: List Of Dangerous Attachments

To allow dangerous attachments sent from safe senders, check the box for Accept messages with dangerous attachments from safe senders.

Advanced Email Security

With Advanced Email Security package you can manage what action will be applied to the message with dangerous attachments:

  • Will it be dropped
  • Will it be delivered without attachment
  • Will be moved to Admin quarantine

Attachment management for Advanced Package

Dangerous attachments

Dangerous attachments settings

  1. You can specify file types which should be considered as dangerous even their file type group is NOT selected in Dangerous attachments section.
    Note: press space bar after you entered file type to finish editing.
    For example, MS PowerPoint group is not selected, but if we add .ppt file type, it will be blocked, though other MS PowerPoint file types such as .pps, .ppsx etc. won't be blocked.
  2. You can specify file types which should be considered as safe even their file type group IS selected in Dangerous attachments section.
    Note: press space bar after you entered file type to finish editing. 
    For example, Executables group is selected, but if we add .reg file type here, it won't be blocked, though other executable files such as .exe, .scr etc. will be blocked.

Note:

While scanning attachments, Email Security checks a file extension and a file MIME type.

  • If a file has no extension, only a file MIME type is checked
  • If a file has no MIME type,  only a file extension is checked
  • If a file extension and MIME type does not match and fall into different categories, the following logic is used:
    File extension MIME type Attachment 
    Safe Dangerous  Dangerous 
    Dangerous  Safe Dangerous 
    Dangerous  Dangerous  Dangerous 
    Safe Safe Safe