This article is only for your information. LDAP configuration is not supported in the Intermedia environment. If you have issues with the configuration below, contact your phone vendor.

Cisco phones allow integration with active directory for address book lookups. This is useful if you are using UserPilot or have the user info fields filled out in the HostPilotĀ® Control Panel. To configure follow the steps below.

Log into the Cisco web configuration page for the phone. Read the Knowledge Base article on Configuring a Cisco SPA/Linksys SPA Phone for Hosted PBX for information on how to log in.  

  1. Click on Admin login. You don't need a password.
  2. Click the Phone tab and scroll down to LDAP Corporate Directory Search.

  3. LDAP Dir Enable: Yes
  4. Corp Dir Name: Can be anything, display name on the phone.
  5. Server:
  6. Search Base: OU=ExchangeAccountName,OU=Hosting,DC=exchXXX,DC=serverpod,DC=net
  7. Client DN: CN=user@ExchangeAccountName,OU=ExchangeAccountName,OU=Hosting,DC=exchXXX,DC=serverpod,DC=net
    Note: Make sure you replace ExchangeAccountName with your actual Account Username.
    To find out the correct Search Base settings, navigate to HostPilot > Home > Exchange servers and settings > Setup email client > Outlook for Mac.
    Exchange 2010:
    Exchange 2013/2016:
  8. Username: existing user account
  9. Password: Password for the user account
  10. Auth Type: Simple
  11. Last Name Filter: sn:(sn=$VALUE*)
  12. First Name Filter: givenname:(givenname=$VALUE*)
  13. LDAP Display Attributes: a=displayName,n=Name,t=p;a=telephoneNumber,n=Office Extension,t=p;a=homePhone,n=Office Phone,t=p;a=mobile,n=Mobile Phone,t=p;a=physicalDeliveryOfficeName,n=Location,t=p;a=title,n=Title,t=p

Note: You will need to use a new or an existing user on your account to authenticate to the server for the LDAP query.