Intermedia provides you with the Firewall for your Cloud Servers private network protection. Based on the rules you can easily create and manage all incoming and outgoing traffic will be under your control. You can manage Firewall rules for your Cloud Servers in HostPilotĀ® Control Panel.

Important notes:

  • You need to take into account Windows Firewall as well HostPilot Firewall rules. The rules you create in HostPilot do not populate to Windows Firewall and have to be recreated there in order to work. You may think of HostPilot Firewall as of an outer Firewall so make sure you open the ports here before you open them in Windows Firewall otherwise such connections will not go through. 
  • Due to Security hardening you may need to enable Windows Firewall manually on the server by setting it's state to Not Configured. Read the Knowledge Base article on How Can I Manage Windows Firewall on My Default Cloud Server Installation for more information.

Log in to HostPilot and navigate to Services > Cloud Server > Firewall.
Cloud Server

Rule Settings

  • The number of rules is unlimited.
  • There are default firewall rules created automatically for each Cloud Server depending on Operation System and Application Image selected during it's setup. They are titled based on server name to which they apply, protocols and ports: : 
    • Allow any outbound traffic (for all Cloud Servers)
    • CloudServerName: Tcp - any - 80 (Windows Servers with IIS)
    • CloudServerName: Tcp - any - 1433 (Windows Servers with MSSQL)
    • CloudServerName: Tcp - any - 22 (Linux Servers)
  • Clicking on Remote Desktop icon available for Windows Server creates automatically the rule to enable connection from your machine to Cloud Server on 3389 port:
    Allow access to RDP to Cloud.Server.Public.IPaddress
  • Each rule has the following settings:

    • Rule name: You can give the rule a name when you create it.
    • Source: The source of connections. Your Cloud Server network is the source of outgoing traffic.
    • Destination: The destination of connections. Your Cloud Server network is the destination of incoming traffic.
    • Protocol: Type of a protocol. You can select a specific protocol or Any to embrace all protocols.
    • Action: Allow or Deny. This is the description of what the rule actually does to the specified ports and destination.
    • State: Enabled, Disabled, Creating, Updating or Deleting. Changing rule settings takes not more than ten minutes. Enabled rules can be disabled, deleted and reordered. Disabled rules can be enabled, they can also be reordered. No action is available for the rule in the processing (Creating, Updating or Deleting) state. You can enable or disable the rule by selecting a check-box left to its name and clicking Enable or Disable at the bottom of the page.
      Note: If the rule is Disabled or processing (Creating, Updating or Deleting) it is grayed out. You can click Refresh at the top of the page to view the changes in the State.


Rule Options

  • Select a checkbox next to the rule to manage it.

    • Enable: This option is only available for disabled rules.
    • Disable: This option is only available for enabled rules.
    • Delete: If you delete the rule you cannot restore it.
    • Reorder Rules: Click this button to be able to click the up- and down-arrows to change the rules position. You can drag the rules up and down in this mode. The upper rule has the major priority. Click Save Changes when you are done arranging your rules.


Creating a New Rule

  • To create a new rule click Add New Rule at the top of the page and specify the rule attributes.

    New Rule 

    • You can have the rule running right after it is created by selecting Yes in Enabled section as well as you can enable it later by selecting No.
    • You have the following options for Protocol:

      Protocol Setup 
      Note: Alternate Protocols can be used. Read the Knowledge Base article on How Do I Use Alternate Protocols To Create A New Rule For Cloud Server? 
    • When you select TCP, UDP, TCP/UDP the fields for ports will appear:

    • You have the following options for both Source and Destination:

      Add new rule
    • Additional fields will appear for Host:


      IP Range:


      Note: When you add a new rule all rules status is Processing for several seconds.
    • With the following configuration you can select your cloud server from the drop-down list:
      New Rule1

Editing an Existing Rule

  • You can change the rule properties if you click the display name of rule.
    Note: You can edit Traffic Direction only when the rule is created. You cannot edit Traffic Direction of an existing rule.
    Edit rule