Original Article ID: 3648

Feature

To park a call on the Yealink W52 handset:

1. Press the 'Ext. Call' soft key during a call.

2. Enter the Call Park extension 9000 (or specific Call Park group listed in account).

3. You can let the phone timeout to the park group, press 'OK' or press 'Send' to park the call.

4. The call on the Yealink handset will drop, and the caller is then parked and you will hear the call park code in which the call was parked on as well as see the "900X" extension on the display screen of the handset.

Alternatively you can park by:

1. Press the Options soft key during a call, and then select Transfer.

       You can also press  directly.

2. Enter the Call Park extension 9000 (or specific Call Park group listed in account).

3. Remain on the line until you hear the Call Park code and then hang up or press 'OK'. (DO NOT HIT THE TRANSFER or R KEY A SECOND TIME)

The caller is then parked and you will hear the call park code in which the call was parked on as well as see the "900X" extension on the display screen of the handset.

                                                              

To retrieve a parked call from the Yealink W52 handset:

To retrieve a parked call from the Yealink W52 handset, dial the parked code that was voiced/displayed when the call was orginally parked.

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