A call can be parked in one of the park locations and retrieved later by the same phone, or other phones. The call is parked by calling the main park location, which locates a free park location, and plays an announcement with the actual parked location.

To park a call:

iOS method:

  1. Press the Att. Transfer key, and dial the main park location (for example, extension 9000).
  2. Listen to the announcement to know where the call was parked (for example "parked on 9001").
  3. Don’t complete the transfer (Don’t press the yellow Transfer key or Cancel key). This call will complete by itself after the end of the announcement.
  4. The call is parked and is also on hold. Press the End Call key to remove the call from hold, but the call will remain parked.

Android method:

  1. Place the current call on Hold, and make a new call to the main park location (for example, extension 9000).
  2. Listen to the announcement (for example "parked on 9001") to know where the call was parked.
  3. Don’t terminate this call. It will be cleared automatically at the end of the announcement.
  4. The call is parked and is also on hold. Press the End Call key to remove the call from hold, but the call will remain parked.

To retrieve the call:

  1. If the call is still on hold, press the Hold key to reconnect to the call.
  2. If the call was removed from hold, dial the park location (for example 9001) to reconnect to the parked call.