This article describes how the Cloud Softphone allows up to 4 simultaneous calls. Use the following steps to place calls on hold, and switch between calls:

  1. Press the Hold key to place a connected call on hold.
  2. Press the Hold key again to connect back to the call.
  3. To make an outbound call, press the top left parallelogram icon (iOS) or top left phone icon (Android) to open a keypad.
  4. To switch between 2 or more calls, press the black key on the lower right, and select the call to switch to.
  5. To open a list of all calls, press the top right arrows icon. This opens a list of both active and on hold. Select a different call, and take it off hold to switch between calls.

More information about Cloud Softphone: Cloud Softphone Main Page