Original Article ID: 1758

The Phone Book  (Directories) option on the Polycom 6-Line phone is extremely customizable.  For example, the customer has the option of auto rejecting a contact (send to voicemail) or diverting the caller so that they always transfer to another number.

Availability

Flex: Yes

How Does It Work

Adding an Entry / Programming

  1. Press the Directories button.
  2. Press the Select Soft key to select Contact Directory.
  3. If there are existing entries in the directory already, you will need to press the More Soft key.
  4. Press the Add Soft key.
  5. Enter the first name of the contact. (1/A/a Soft key controls the case)
  6. Press the down arrow to enter the last name.
  7. Press the down arrow to enter the phone number. (Customers must enter the 1 before the number)
  8. Arrow down for the Speed Dial Index (unless the customer sets other speed dial numbers the system will automatically assign the next available position) enter the speed dial reference number.
  9. Arrow down for Label and enter the label.
  10. The next option is Ring type. The phone will ring with this Ring Type whenever this contact calls the phone.
  11. Arrow down to Divert Contact (This setting allows the customer to send calls from this contact to another number automatically when it is enabled in a later menu option).
  12. Enter the number (or extension number) you want that caller diverted to.
  13. Arrow down to Auto Reject (sends that caller to voicemail automatically) and use the left and right arrows to toggle on and off.
  14. Arrow down to Auto Divert (sends that caller to the number programmed earlier automatically) and use the left and right arrows to toggle on and off.
  15. Press the Save Soft key.
  16. Use the left arrow to get out of the menu.

Special Note:  Not all of these options have to be programmed.

Dialing From The Phone Book

  1. Press the Directories button.
  2. Press the Select Soft key to select Contact Directory.
  3. Press the dial Soft key.

Deleting From The Phone Book

  1. Press the Directories button.
  2. Press the Select Soft key to select Contact Directory.
  3. Press Up or Down to select the entry you wish to delete.
  4. Press the More Soft key
  5. Press the Delete Soft key *** Warning: There is no confirmation. This will delete the entry immediately.

See also:

DPS-F: Polycom 6-Line IP650 Phone Speed Dial (KB #27887)