This article covers integration of a Microsoft Outlook Web Access (OWA) email account with a BlackBerry Internet Service (BIS) account.

To integrate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account, please log into the BIS control panel and follow the guidelines of BlackBerry support Knowledge Base article "Integrate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account" http://www.blackberry.com/btsc/KB03133. For step 7 (Set Up an Existing Outlook Web Access Account), please enter the following information:

Outlook(R) Web Access URL: which is the exact URL that shows up in your browser address field after you log into OWA. You can copy the like from the browser address field and paste it into the "OutlookTM Web Access URL" field.

Outlook(R) Web Access URL

 Step-by-step instructions:

Integrate BIS Via IMAP 
  1. Open Email Settings on the BlackBerry smartphone. For BlackBerry 6 and BlackBerry 7 powered smartphones open Setup and choose Email Accounts.
  2. Click Set up another email account.
  3. Choose Other from the list of options.
  4. Enter the Email Address and Email Password, then click Continue.
  5. If the BlackBerry Internet Service indicates that there was a problem, select I will provide the settings.
  6. Select Outlook Web Access (Exchange).
  7. Enter the following:
  • Email address: the primary e-mail address of your mailbox.
  • Password: your mailbox password (should be prefilled).
  • Outlook Web Access URL.
  • User name: the primary e-mail address of your mailbox.
  • E-mail address: the primary e-mail address of your mailbox.