The Phone Book  (Directories) option on the Polycom VVX Phones is extremely customizable.  For example, the customer has the option of auto rejecting that contact (send to voicemail) or diverting the caller so that they always transfer to another number.

Note: not all of the options presented below have to be programmed.

Dialing From The Phone Book

  1. Press New Call: lift the handset or press the speaker button
  2. Press Directory
  3. Choose your option