Original Article ID: 3460

SUMMARY

The purpose of this article is to show you how to Manage Contacts for the Yealink W52

Scope

This article applies to:
Yealink W52

This article 
does not apply to:
Any other phones / devices

Feature

 

Contact Management:

This section provides operating instructions on how to manage contacts, Blacklists, and Directories. Topics include:

  • Local Directory
  • Blacklist
  • Remote Phone Book

   

Local Directory:

You can store the frequently used contacts in the handset’s local directory, where names and numbers can be freely added, deleted and edited. You can store up to 100 contacts per handset, each with a name, a mobile number and an office number. You can also dial a contact from the local directory. This allows you to place calls without having to dial the number manually.


The directory entries are usually sorted in alphabetical order by the name attribute. Spaces and digits take first
priority. The sort order is as follows:

  1. Space
  2. Digits (0-9)
  3. Letters (alphabetical)

Other special characters are sorted completely in accordance with the ASCII sort order.

 

Using Alphanumeric Keys:

You can edit names and numbers of the contacts stored in the local directory using the keypad. The digit keys 0-1 are devoid of any letters. But the digit keys 2-9 are all alphanumeric keys containing one digit and three or four letters in alphabetical order. The following describes how to use the alphanumeric keys in detail.


To configure the input method via the handset:

The handset provides you with 12 different input methods. You can disable the infrequently used input method.
Then you can only switch among the enabled input methods when editing.

  1. Press  to enter the main menu
  2. Select  ->Display->Input Method.
    The LCD screen displays all available input methods.
  3. Press  or  to highlight the desired input method.
  4. Press the Change soft key to check or uncheck the checkbox.


To switch the input method via the handset:

  1. Press when entering data.

The current input method is indicated on the bottom right-hand corner of the LCD screen. For example, “ABC”
represents the upper-case input method, “abc” represents the lower-case input method and “123” represents
the digital input method.


To enter a character via the handset:
You can press a key one or more times (depending on the current input method) to enter the characters displayed
on the key.


To make a space via the handset:

  1. Press  when the input method is not “123”.

To move the cursor via the handset:

  1. Press  or  to move the cursor.

To delete a wrong input character via the handset:

  1. Position the cursor to the right of the wrong input character.
  2. Press the Del soft key to delete the character.

  

Adding Contacts:

You can add contacts to your local directory manually or from the call history. You can also add contacts to your local directory from the remote phone book.


To add a contact to the local directory manually via the handset:

  1. Press to enter the main menu.
  2. Select  .
  3. Press the Options soft key, and then select New Contact.
    If there is no contact in the local directory, press the New soft key directly.
  4. Enter the desired values in the Name, Number and Mobile fields respectively.
  5. Press the Save soft key to accept the change or the Back soft key to cancel.


To add a contact to the local directory from the call history via the handset:

  1. Press the History soft key when the handset is idle.
  2. Press or to highlight the desired call history list, and press the OK key.
  3. Press or to highlight the desired entry.
  4. Press the Options soft key, and then select Add To Local->New Entry.
  5. Press or to set the number to be the office number or the mobile number of the new entry, and then press the OK soft key.
  6. Enter the name of the new entry in the Name field.
  7. Press the Save soft key to accept the change or the Back soft key to cancel.

Note: When you add a contact, the office number and the mobile number cannot be left blank at the same time. When the contact name is left blank, the handset sets the office number or the mobile number as the contact name.

If the information of the contact you want to add is totally same with that of an existing entry in the local directory, the screen will prompt “Contact save failed!”

 

Editing Contacts:

To edit a contact in the local directory via the handset:

  1. Press to enter the main menu.
  2. Select .
  3. Press or to highlight the desired entry.
  4. Press the Options soft key, and then select Edit.
  5. Edit the values in the Name, Number and Mobile fields respectively.
  6. Press the Save soft key to accept the change.

  

Deleting Contacts:

You can delete a contact or all contacts from the local directory.


To delete a contact via the handset:

  1. Press to enter the main menu.
  2. Select .
  3. Press or to highlight the desired entry.
  4. Press the Options soft key, and then select Delete.
    The selected entry will be deleted successfully.


To delete all contacts via the handset:

  1. Press to enter the main menu.
  2. Select .
  3. Press the Options soft key, and then select Delete All.
    The LCD screen prompts “Delete All?”.
  4. Press the Yes soft key to delete all contacts or the No soft key to cancel.

  

Searching for Contacts:

You can search for the contacts by simply entering a few continuous characters of the desired contact name or number, and the results of potential matches are dynamically filtered and displayed on the LCD screen.


To search for contacts in the local directory via the handset:

  1. Press to enter the main menu.
  2. Select .
  3. Enter a few continuous characters of the desired contact name or number using the keypad.
    The contact whose name or number matches the search will appear on the LCD screen after a timeout or when the Search soft key is pressed. You can dial a contact from the result list.

   

Placing a Call from Local Directory:

To place a call from the local directory via the handset:

  1. Press to enter the main menu.
  2. Select .
  3. Press  or  to highlight the desired entry.
  4. Do one of the following:
  • Press  , if only one number is stored for the contact in the local directory, the phone will dial out the number directly.
  • Press , if both the office number and the mobile number are stored for the contact in the local directory, the screen will display two numbers.

Press or to highlight the desired number.
Press to dial out.

 

Blacklist:

You can store up to 30 contacts in one handset’s blacklist. You can add, edit or delete contacts in the blacklist. You can also dial a call from the blacklist, but an incoming call from a contact in the blacklist will be rejected automatically.


To add an entry to the blacklist manually via the handset:

  1. Press to enter the main menu.
  2. Press  ->Telephony->Caller Blacklist.
  3. Press the Options soft key, and then select New Entry.
    If there is no entry, press the OK soft key directly.
  4. Enter the desired number in the Phone Number field.
  5. Press the Save soft key to accept the change or the Back soft key to cancel.


You can also add an entry to the blacklist from the call history.


To delete an entry from the blacklist via the handset:

  1. Press to enter the main menu.
  2. Select ->Telephony->Caller Blacklist.
  3. Press or  to highlight the desired entry.
  4. Press the Options soft key, and then select Delete.
    The selected entry will be deleted successfully.


To delete all entries from the blacklist via the handset:

  1. Press to enter the main menu.
  2. Select ->Telephony->Caller Blacklist.
  3. Press the Options soft key, and then select Delete All.
    The LCD screen prompts “Delete All?”.
  4. Press the Yes soft key to delete all entries or the No soft key to cancel.


To place a call from the blacklist via the handset:

  1. Press to enter the main menu.
  2. Select ->Telephony->Caller Blacklist.
  3. Press or to highlight the desired entry.
  4. Press  to dial out.

  

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