Original Article ID: 3425

 Summary

The purpose of this article is to explain how to configure call waiting on the Yealink W52 Handset

Scope

This article applies to:
Yealink W52

This article 
does not apply to:
Any other phones / devices

Feature

Call Waiting:

You can enable or disable call waiting feature on the handset. If call waiting feature is enabled, the handset will notify you of a new incoming call during a call, and present the incoming call information visually on the LCD screen. You can also enable the handset to play a warning tone when receiving a new incoming call during a call.

If call waiting feature is disabled, the new incoming call will be automatically rejected by the handset.

 

To configure call waiting feature via the handset:

1. Press  to enter the main menu.

2. Select  ->Call Waiting.

3. Press  or  to select the desired value from the Status field.

4. Press  or  to select the desired value from the Tone field.

5. Press the Save soft key to accept the change or the Back soft key to cancel.

Note: The call waiting tone works only if call waiting feature is enabled.

 

To answer a new incoming call during a call via the handset:

If call waiting feature is enabled, a new incoming call can be answered during a call.

1. Press the Accept soft key to answer the new incoming call. The original call is placed on hold.

  

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