This article describes how to manage users in McAfee Control Console. Important note: Please keep in mind that creating users and managing their settings should be performed in HostPilot only as the synchronization works one way.

To access McAfee Control Console, log in to HostPilotĀ® Control Panel, navigate to Services > Protection, select your plan and click Manage:
Services > Email Protection

Reviewing the user list

By default, all account objects (mailboxes, distribution lists, mail-enabled public folders etc.) including aliases are created in the McAfee Control Console as individual users. This ensures filtering and delivery regardless to which email address the message was sent.

To review the user list and to make sure all account objects are created correctly, navigate to Account Management > Users.

As all the aliases are created as a separate mailbox, you will find more objects in the Control Console than you see in HostPilot.

Note: Primary domain in Control Console differs from primary domain in HostPilot, intermedia.net service domain is used to ensure correct mailflow.

View user list

Grouping users

Users can be groupped depending on the policy you want to assign. To create a new group and add members:

  1. Navigate to Account Management > Groups > New, enter name and description and click Save:
    New Group
  2. Select the group and click Edit. On the Members tab, select users, click Add > Apply:
    Add Members

Assigning roles to the users

Users can have the following roles assigned to them:

  • Group Administrator
  • Reports Manager
  • Quarantine Manager
  • Domain Administrator
  • Customer Administrator

User role doesn't have access to the Control Console (only to spam reports).

Enterpise Report Manager role depends on your plan.

  Group Administrator Reports Manager Quarantine Manager Domain Administrator Customer Administrator
Generate Email Protection Reports No Yes Yes Yes Yes
Create / edit Groups No No No No Yes
Manage Group Members Yes No No No Yes
Create / edit Domain Alias No No No No Yes
View Users Yes No Yes Yes Yes
Create Users No No No No Yes
Edit User Details No No No No Yes
Manage User Passwords No No No No Yes
View User Email Protection Details Yes No Yes Yes Yes
Edit User Email Protection Details No No No No Yes
Manage Users Email Protection Quarantine No No Yes Yes Yes
Send On-Demand Spam Report No No Yes Yes Yes
View Email Protection Overview Page No No No Yes Yes
Manage Quarantine Mail No    No Yes Yes Yes
Create / edit Customer level policy No No No  No Yes
View Customer level policy Yes No No No Yes
Create / edit Group level policy Yes No No No Yes

To assign a role, navigate to Account Management > Users, select the user, click Edit > Edit and select the role from the drop-down list:
Assign Roles

Managing users Sender Allow and Sender Deny lists

Account Management > Users, select the user, click Edit > Email Protection > click Allowed Senders or Blocked Senders.