This article describes the first steps with CallScape Outlook plugin.
- Windows XP Service Pack 2 (manual installation of .Net 4.0 is required),
Windows XP SP3 (.Net 4.0 will be installed automatically if necessary).
- Windows 7.
- Windows 8.
- Windows 10.
The following Polycom phone models are supported:
Note: After you have installed CallScape, it is important to restart Outlook.
After you have enabled CallScape plugin it will be started with Outlook automatically.
You will be notified if
Please tick 'Remember me' if you would like the system to remember your credentials and not to ask you each time Outlook starts. 'Remember me' is marked by the default when you launch Outlook and Logging out from the system.
Note: - Phone number should contain digits only;
- PIN field can contain any symbols and doesn't have any limitations on the string length.
How to make a call
Outlookgoto Home tab and click on Dial Number CallScape.
the theCallScape window highlight contact and press the green dial button or
Highlight contact > evoke drop-down > click on any contact on the list or
Double click on the contact.
Note: ‘CONTACTS’ tab displays the contacts from
‘RECENT’ tab displays your recent outgoing and incoming calls.