This article is an overview of all services and features available on Intermedia account.

  1. Creating account contacts
  2. Adding domains
  3. Creating account objects
  4. Migrating existing data
  5. Setting up mail clients
  6. Setting up accounts on mobile devices
  7. Other services

Creating account contacts

Account Contacts

In order to be able to manage a newly created account, an account contact needs to be added. By design, the person who purchased the account has the account owner role.
Important: only account contacts are authorised to contact Support (phone, email and chat).

Account contacts can have different levels of access to HostPilotĀ® Control Panel and, therefore, can manage different services.

Adding domains

Domain Names

In order to receive mail to Intermedia servers, the following steps need to perfomed:

  1. Your domain needs to be added to the HostPilot
  2. DNS records need to be created/modified for your domain

In addition to hosting your mail, Intermedia can also host your DNS records.

Creating account objects

Account objects

Once the domains are added to HostPilot, account objects can be created:

Read the Knowledge Base articles on:

for more information.

Migrating existing data

If you're migrating from another mail hosting provider, your existing data can be transferred to Intermedia.

Setting up mail clients

Download mail clients

A variety of desktop mail clients can be used to connect to Intermedia mailboxes. Depending on the OS version of your machine and the type of connection you want to use, you can choose the most suitable mail client.

Read the Knowledge Base guide on on How Do I Connect A Mail Client To My Mailbox? for setup instructions.

Setting up accounts on mobile devices

Mobile

Intermedia mailboxes can be accessed from a variety of mobile devices as well.

Read the Knowledge Base guide on How To Connect A Wireless Device With Email Account for setup instructions.

Other services

Intermedia also provides you with various other services which include:

Note: some of the services above may depend on your plan.