INITIAL REVIEW: Verify your IP infrastructure and network are optimized for our service and schedule your Account Setup appointment.
ACCOUNT SETUP: Set up your Auto Attendant, help familiarize you with the service and features, set up and test your phones and answer any questions you may have.
CHECK-IN: Follow up to ensure your service is working correctly, all numbers have ported and that you are completely comfortable with your new service.
5 Tips for ensuring a smooth migration to Intermedia Hosted PBX service:
Schedule and prepare for your Onboarding appointment
You can schedule your Initial Review appointment right at the time of purchase, or at your convenience. We have appointments available from 7:00AM-6:00PM Pacific Time, M-F. If you haven’t scheduled your appointment yet, contact us today! Email VoiceOnboarding@intermedia.net or call 877-912-3985.
In preparation for your Account Setup appointment, you can start planning now how your Auto Attendant should route calls to best serve the needs of your business.
Prepare to move your numbers from your previous carrier
Transferring numbers between carriers is a delicate and in-depth process. You can help reduce the chances of any unforeseen delays or port rejections by familiarizing yourself with what to expect during this transition.
Set up and verify your system using our Hosted PBX Setup Checklist
To ensure a smooth installation of your new hardware, and easy transition to using your new control panels, we’ve created a helpful checklist for your use.
Know where to find your resources
Knowing what information is available to you for easy reference can help quickly resolve any confusion or concerns during the implementation of your new services. We have a full list of Quick Reference Guides, Installation Guides, Owner’s Manuals and FAQs to help aid you with your company’s transition.