The feature is available for McAfee Email Protection Advanced Plan (and higher).

You can adjust you spam reporting settings to meet your requirements. In order to do that:

  1. Log in to the McAfee Control Console and navigate to Email Protection > Policies
  2. Select the policy for which you want to change spam reporting settings
  3. Double-click on the policy name or click Edit
    Open policy settings
  4. Navigate to Spam > Reporting:
    Change settings
Default settings 
Email a Spam Report to

Specifies the users who receive the report:

  • All users assigned to this policy
  • Selected users — user accounts configured for Spam Reports on the user management windows
  • No users

Specifies the format and type of content to include in the Spam Report.

  • HTML - with Actions — allows the recipient to perform actions directly from the Spam Report (Release, Always Allow, Always Deny (if allowed), Delete All)
  • HTML - without Actions — does not contain any of the action links
  • Plain text

Specifies what should be included in the Spam Report.

  • New Items Since Last Report — contains any new quarantined spam messages added since the last generated report. This does not apply to the on-demand Spam Reports.
  • All quarantined items — contains all quarantined spam messages.
Spam Report links to the Control Console

Specifies the number of days links are active before they expire. Two more options are available:

  • Require authentication — the link does not expire but it does require the user to log on.
  • Never expire
Custom message  Specifies custom test you can add in the Spam Report. Text is limited to 4000 characters.
Schedule and Frequency 
Frequency Specifies the days of the week that the report is sent
Deliver reports by Specifies the time of day that the reports are scheduled to be delivered by. Spam Reports can be sent once or twice a day. All times are based on your time zone setting
Allow users to: 
personalize spam filtering options Users can select the actions for spam. Personal allow lists cannot be managed via this setting
personalize Spam Report delivery time and frequency Users can select the frequency of reports
personalize report type Users can change the report type
disable spam filtering Users can turn off spam filtering (not recommended)
configure alternate email address for Spam Report delivery

Users can specify their alternate email address. Redirecting the report allows the alternate recipient to have full access to a user's Control Console account.

download Spam Report for Outlook Users can download the Spam Control For Outlook utility
Other options 
Allow non-admin users to log in directly to the Control Console Allows users to log onto the Control Console using the logon page. This setting does not affect the ability of users to log on by selecting a link in the Spam Report
Display messages in Quarantine using Safe Message View Allows users to view the body content of an email in the safe message view window. Otherwise, the user must release the email to see what it contains in the body content
Display user email address in the Spam Report Displays user addresses and aliases in the Spam Report
Enable the Deny shortcut from the Spam Report Displays the Always Deny link in the Spam Report, the Message Quarantine page, and the Safe Message View page. Otherwise, users must go to the Allow/Deny Sender Lists window to change their Allow or Deny lists
Show the spam score on the Spam Report Displays the spam likelihood score for each quarantined message in the Spam Report


If the action is set to Quarantine, the following quarantined emails will be included in the report:

  • spam with high likelihood
  • spam with medium likelihood

The following types of quarantined messages are not included in the report:

  • greymail
  • disallowed attachments
  • content policy and any other violations