Passwords for Account Contacts (Administrators) must meet complexity requirements.

Default password policy settings: 

  1. Minimum password length is nine (9) characters.
  2. Password complexity is enabled. The password must contain characters from three (3) of the following five (5) categories:
    • English uppercase letters (A-Z) 
    • English lowercase letters (a-z) 
    • Numbers (0-9)
    • Special characters (e.g. ! $ # %) 
    • Unicode characters that do not fall into one of the above categories (e.g., a Japanese character or Russian letter)
    Read Microsoft TechNet article for more details about password complexity.
  3. Password expires in 1 year (365 days) after password change.
    Note: the first password expiration notification is sent 5 days before the expiration date.

Note: Account Contact login is locked after seven (7) unsuccessful login attempts. It is unlocked automatically after 30 minutes, or by another administrator with Contact Manager role