Intermedia offers two headset models for use with our Polycom and Cisco desk phones - wired Jabra GN2120 and wireless Jabra Pro 9460. More information about these headsets can be found here:
This article contains our recommendations on headsets for different phone models.
The Yealink Desk phones feature an RJ-9 headset jack and are compatible with both headsets sold by Intermedia.
The Yealink Cordless phones use a 2.5 mm plug that connects to the side of the phone and are compatible with both headsets sold by Intermedia.
Vertical Desk Phones
The Vertical Xcelerator system supports the use of optional third-party headsets.
The desk phone is designed to work with any amplified headset device. Amplified means it must include a powered box in between the phone and the headset. Amplified headsets are the typical
When using the headset, press the headset button to get
Vertical RTX Cordless Phones
The cordless phone is designed to work with cordless/mobile phone headset devices. These devices use a 2.5 mm plug that connects to the side of the phone. Cordless phone headsets do not use an amplifier like the desk phones. These are often marketed for cell phones, but the same headset works for both.
Recommended Headsets (Non-Polycom)
The headset should be amplified for desk phones, or using the 2.5 mm connection for cordless. For any further and deeper questions contact headset specialist. Two suggested companies that specialize in