Once Policy-based Encryption is enabled on your account, end-users will start receiving notifications on encryption. To manage end-users' notification policy, you'll need to log into Encrypted Mail Gateway through HostPilotĀ® Control Panel > Services > Compliance > Email Encryption > Policy-based Encrypted Email > Encrypted Mail Gateway.

In Encrypted Mail Gateway navigate to Profile Settings > Update profile > Encrypted Web Portal > check the boxes > Save Settings.

Notification Settings:

  • Notify on Encrypt - Notify the sender when a message is successfully encrypted.
  • Notify on initial failure - Notify the sender when the first attempt to send a message fails.
  • Notify on successful resend - Notify the sender when a failed message is successfully re-sent.
  • Notify on failure - Notify the sender when a message cannot be sent.